Kindle Paperwhite Power Button Not Working

Kindle Paperwhite Power Button Not Working

Kindle Paperwhite Power Button Not Working

Restore your Kindle DX. Also, try using the same USB cord to power a similar device if applicable. battery life easy to use kindle paperwhite new kindle touch screen paperwhite power button old kindle much easier user friendly easy to hold It does not work with. Kindle Keyboard and Earlier. If this doesn't work with your first time, then you can also try holding the button down for 30 secs or longer. Found this page via Google search "kindle won't turn on". Press and hold, or slide and hold, the Power button for a full 40 seconds. The Kindle Paperwhite has three modes for those times when you are not reading it. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. It eventually stops after a few minutes. Interfering Screen Protector; Internal System Error; Problems with LCD Display; Problems with the Motherboard; Paperwhite will not Charge. unplug my Kindle, hold down the Power button for 40 seconds to turn my device off, leave it off for at least 20 minutes and then. I was on holiday reading books on my kindle during down time (of which I had a lot) when my touchscreen ceased to function. The steps can be applied to Kindle Voyage, Paperwhite and new Kindle. Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. bin) and trigger the update procedure via 15-second power button press (so the device is fully updated now). Low battery When your battery power is low, it may cause an unresponsive screen problem. I like it in every other way. User_032028. Kindle Keyboard and Earlier. I’m guessing the problem is with the power button. I was on holiday reading books on my kindle during down time (of which I had a lot) when my touchscreen ceased to function. I was dreading the section that said "take apart and repair", because my "repairs" are often hit-and-miss. The hard reset through settings menu is the easiest way to return factory settings, but what to do if Kindle Paperwhite is not loaded as expected, or does not work and menu is not available? In such situation you can reset perform hard reset Kindle Paperwhite with following steps: Run the cold restart: Hold Power button for 30 seconds. Eject the kindle from the computer. bin) and trigger the update procedure via 15-second power button press (so the device is fully updated now). Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. power button doesn't work on Kindle Touch I bought my Kindle Touch on April 2012, and it seems now that power button doesn't work any more on my Kindle Touch, no matter pressing it or holding it for a long time. Connected the cord to my Mac, Kindle showed up and screen lit up and said to eject device if want to continue reading. I like it in every other way. Make sure the USB cable can be fully inserted into the Micro-USB port. Restart Kindle: The simplest solution is to restart your Kindle by holding down the power button and choosing to shut down or restart. The Kindle Paperwhite has three modes for those times when you are not reading it. Music Credits: DOCTOR VOX - Hero: https://youtu. So 99% of the time your Kindle Paperwhite is working fine but every now and then you come across an issue with it that you can't seem to resolve. Tap Restart. The Paperwhite's storage capacity is technically 2 GB, but only 1. Anyone else experience this?. Then, turn your device back on by hitting the power button again. Paperwhite will not Power on. Interfering Screen Protector; Internal System Error; Problems with LCD Display; Problems with the Motherboard; Paperwhite will not Charge. Follow the instructions below to restart your Kindle Keyboard, Kindle Paperwhite, or Kindle Fire. The screen is in sleep mode with ads running so I know it's not broken. If it’s still not working, then try holding down the Power button for 40 seconds to force a restart. Create an empty file in the root directory DO_FACTORY_RESTORE. Any suggestions would be welcome! Marta Barclay [email protected]. Familiarizing yourself with these power modes will make it easier to understand what your device is doing and how to get back to what you were reading. I did this and my kindle paperwhite did a factory reset and I was able to use it again. Note: If the Power dialog box doesn't appear, press and hold the power button for a full 40 seconds to restart your Kindle. Music Credits: DOCTOR VOX - Hero: https://youtu. Plug the. This static screensaver uses no battery power. If this does not work it may need replacing there is a link to contact Amazon in my signature. This wikiHow teaches you how to charge a Kindle. Hold down the power button on your Kindle for 20 seconds and then turn it on again. In the event your Kindle freezes up, you can do a hard reset by pressing the Power button for 20 seconds. The device is clearly working, it is connected to the WiFi, charges fine, I could even drop the latest update file to it (update_kindle_all_new_paperwhite_5. Any suggestions would be welcome! Marta Barclay [email protected]. The Kindle Paperwhite has three modes for those times when you are not reading it. No matter how many times I press the power button it does t switch on. Create an empty file in the root directory DO_FACTORY_RESTORE. Power Button not Powering Device; Battery not Fully Charged; Faulty Charging Unit; Faulty Battery; Faulty Screen Requires Replacement; Unresponsive Touchscreen. Make sure that your Kindle has at least 40% battery life, the amount necessary in order to conduct a hard reset. Repair Amazon Kindle Paperwhite hard reset Restart: Restarts your Kindle. The Kindle Paperwhite comes with a USB 2. But it doesn’t switch on. Please REMOVE the cloud reader from my computer- I need to work with my existing Kindle. On: To turn on the Kindle Paperwhite, press and release the power button. Then wait until the Kindle reboots itself. I was dreading the section that said "take apart and repair", because my "repairs" are often hit-and-miss. I was on holiday reading books on my kindle during down time (of which I had a lot) when my touchscreen ceased to function. Then, turn your device back on by hitting the power button again. If the charger connects properly with the Paperwhite and other similar devices and still does not provide power, it should be replaced. You can charge your Kindle using the included USB cable and a computer, or you can buy and use a wall outlet adapter in order to use your Kindle charger with an. The steps can be applied to Kindle Voyage, Paperwhite and new Kindle. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. Press and hold down the power button for 45 seconds (7-15 seconds for a second-generation Kindle Paperwhite). Just so people know, the power button is part of display, not motherboard, and seems to be sealed. Also, try using the same USB cord to power a similar device if applicable. Hold down the power button on your Kindle for 20 seconds and then turn it on again. Could not reset because power button did not work. Anyone else experience this?. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. I’m guessing the problem is with the power button. Repair Amazon Kindle Paperwhite hard reset Restart: Restarts your Kindle. Kindle Keyboard and Earlier. The start-up screen appears with a silhouetted child reading under a tree. It has power so that's not the issue. I show you how to reset Kindle. Music Credits: DOCTOR VOX - Hero: https://youtu. Any suggestions would be welcome! Marta Barclay [email protected]. View User Profile When reading a book, the Go To button is not working. The Kindle Paperwhite has three modes for those times when you are not reading it. This wikiHow teaches you how to charge a Kindle. Tap Restart. I just tested this on a Kindle Paperwhite 2 and it worked. I have tried to work with my paperwhite Kindle- and used the website- I received a message reply that my Kindle is now a Cloud Reader on any device except my Kindle. This post contains several conditions about Kindle not charging and how to fix it. No matter how many times I press the power button it does t switch on. unplug my Kindle, hold down the Power button for 40 seconds to turn my device off, leave it off for at least 20 minutes and then. Turn Off a Kindle Paperwhite. Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Power switch still would not work. If it’s still not working, then try holding down the Power button for 40 seconds to force a restart. This wikiHow teaches you how to charge a Kindle. Power Button not Powering Device; Battery not Fully Charged; Faulty Charging Unit; Faulty Battery; Faulty Screen Requires Replacement; Unresponsive Touchscreen. Repair Amazon Kindle Paperwhite hard reset Restart: Restarts your Kindle. Music Credits: DOCTOR VOX - Hero: https://youtu. Make sure the USB cable can be fully inserted into the Micro-USB port. power button doesn't work on Kindle Touch I bought my Kindle Touch on April 2012, and it seems now that power button doesn't work any more on my Kindle Touch, no matter pressing it or holding it for a long time. Getting Started Kindle controls You need to learn only a few simple controls to use the Kindle Paperwhite. The Kindle Paperwhite comes with a USB 2. The Paperwhite's storage capacity is technically 2 GB, but only 1. One of those problems is Kindle charging which cause people a headache. I was dreading the section that said "take apart and repair", because my "repairs" are often hit-and-miss. Found this page via Google search "kindle won't turn on". Evrything else seems fine like the wallpaper and the light appears when charging. 0 micro-B cable. Safely disconnect the reader from your computer. Interfering Screen Protector; Internal System Error; Problems with LCD Display; Problems with the Motherboard; Paperwhite will not Charge. Tap Restart. I was looking through the possible options and tried the reset option first, which didn't work. Low battery When your battery power is low, it may cause an unresponsive screen problem. Basically, we have a Kindle 4 and one day its power button stopped working. Press the power button again — just a simple press as if you were taking your Kindle Paperwhite out of sleep mode. Connected the cord to my Mac, Kindle showed up and screen lit up and said to eject device if want to continue reading. Looks like a new Kindle is my only option since display is out of stock. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. The vibrations from walking kept pressing the power button, forcing the device to go to sleep. Even if the device is totally frozen, you can usually trigger a restart by holding down the power button for about 20 seconds, or until the screen flashes blank. Low battery When your battery power is low, it may cause an unresponsive screen problem. Anyone else experience this?. bin) and trigger the update procedure via 15-second power button press (so the device is fully updated now). Make sure that your Kindle has at least 40% battery life, the amount necessary in order to conduct a hard reset. Most of the time, this will be all you have to do to make the Kindle Fire work again. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. If this does not work it may need replacing there is a link to contact Amazon in my signature. The steps can be applied to Kindle Voyage, Paperwhite and new Kindle. Found this page via Google search "kindle won't turn on". Clean it with a soft tissue or cloth. But some Kindle owners disagree. No matter how many times I press the power button it does t switch on. 25 GB is available for downloaded content. On: To turn on the Kindle Paperwhite, press and release the power button. The next time your Kindle won’t turn on, slide the power button to the right and hold it for a full 30 seconds, then release it. The hard reset through settings menu is the easiest way to return factory settings, but what to do if Kindle Paperwhite is not loaded as expected, or does not work and menu is not available? In such situation you can reset perform hard reset Kindle Paperwhite with following steps: Run the cold restart: Hold Power button for 30 seconds. This was very frustrating as I had no hard copies of books as an alternative. To put your Kindle in sleep mode, press and release the Power button. Please REMOVE the cloud reader from my computer- I need to work with my existing Kindle. Is there anyway to "unstuck" a Kindle Touch power button? Mine seems to be either stuck or frozen or something wrong with it, but the device will still charge and connect via USB. So 99% of the time your Kindle Paperwhite is working fine but every now and then you come across an issue with it that you can't seem to resolve. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. Deduced that it was a problem with the power button, so followed the steps to get down to the power button, wiggled the frame around a little, and now it's working! Thanks!. The screen goes blank. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. The next time your Kindle won’t turn on, slide the power button to the right and hold it for a full 30 seconds, then release it. Ensure that both ends of the USB cable are in working condition. Even after the screen goes blank, continue to hold for 40 seconds, then let go. christmas present all new paperwhite kindle stuck on wake up page can any one help Try holding down the on off button for 30 seconds to see if it will reset. Power switch still would not work. 25 GB is available for downloaded content. The only way I can work. But some Kindle owners disagree. Plug the. This wikiHow teaches you how to charge a Kindle. Kindle Keyboard and Earlier. I have a kindle paperwhite which I’ve been using for * years. Low battery When your battery power is low, it may cause an unresponsive screen problem. Even after the screen goes blank, continue to hold for 40 seconds, then let go. To wake up your Kindle, press and release the Power. Kindle User’s Guide, 2nd. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Press the power button again — just a simple press as if you were taking your Kindle Paperwhite out of sleep mode. I just tested this on a Kindle Paperwhite 2 and it worked. I’m guessing the problem is with the power button. I like it in every other way. The Kindle Paperwhite comes with a USB 2. Unfortunately, I didn’t find a way to fix the power button, but I did find a way to not need the power button. Such a pity there are many problems on using Kindle devices because of this or that reason. Then wait until the Kindle reboots itself. Familiarizing yourself with these power modes will make it easier to understand what your device is doing and how to get back to what you were reading. My Kindle is not working. =/ It's not a deal breaker for me but figured I'd share here. View User Profile When reading a book, the Go To button is not working. Please send Phone number for Tech support. This post contains several conditions about Kindle not charging and how to fix it. If this does not work, you can always try again. Kindle Keyboard and Earlier. Such a pity there are many problems on using Kindle devices because of this or that reason. It eventually stops after a few minutes. Simply press the power button for at least 20 seconds. I took my new paperwhite to the gym and tested it on the treadmill's little stand. Read on for the details of the debate. Plug the. The Kindle should shut off, and turn black. =/ It's not a deal breaker for me but figured I'd share here. Turn Off a Kindle Paperwhite. Power switch still would not work. If the charger connects properly with the Paperwhite and other similar devices and still does not provide power, it should be replaced. This should do a full factory reset. You will not lose the books, clippings, or other files stored on the device. Music Credits: DOCTOR VOX - Hero: https://youtu. The Paperwhite's storage capacity is technically 2 GB, but only 1. Dropped my Kindle for the nth time, and this time it didn't recover. Then, turn your device back on by hitting the power button again. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Hold down the power button on your Kindle for 20 seconds and then turn it on again. Power switch still would not work. User_032028. It's working but not well. Deduced that it was a problem with the power button, so followed the steps to get down to the power button, wiggled the frame around a little, and now it's working! Thanks!. But some Kindle owners disagree. power button doesn't work on Kindle Touch I bought my Kindle Touch on April 2012, and it seems now that power button doesn't work any more on my Kindle Touch, no matter pressing it or holding it for a long time. One of those problems is Kindle charging which cause people a headache. I was looking through the possible options and tried the reset option first, which didn't work. Press and hold down the power button for 45 seconds (7-15 seconds for a second-generation Kindle Paperwhite). The screen goes blank. Restore your Kindle DX. Then, turn your device back on by hitting the power button again. bin) and trigger the update procedure via 15-second power button press (so the device is fully updated now). Basic Trouble Shooting When your screen is dirty Dirty screen can also cause your kindle paperhwite to be unresponsive. If this doesn't work with your first time, then you can also try holding the button down for 30 secs or longer. This wikiHow teaches you how to charge a Kindle. I was on holiday reading books on my kindle during down time (of which I had a lot) when my touchscreen ceased to function. Deduced that it was a problem with the power button, so followed the steps to get down to the power button, wiggled the frame around a little, and now it's working! Thanks!. My Kindle is not working. I wanted to create this troubleshooting guide which can help resolve a number of common issues you may face when using your Kindle. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Connect the Kindle Paperwhite to a computer USB-cable. Found this page via Google search "kindle won't turn on". Such a pity there are many problems on using Kindle devices because of this or that reason. Help for Kindle Paperwhite (5th Generation). To put your Kindle in sleep mode, press and release the Power button. Familiarizing yourself with these power modes will make it easier to understand what your device is doing and how to get back to what you were reading. Press or slide the power button to restart if the device does not start up again on its own. power button doesn't work on Kindle Touch I bought my Kindle Touch on April 2012, and it seems now that power button doesn't work any more on my Kindle Touch, no matter pressing it or holding it for a long time. Tap Restart. Dropped my Kindle for the nth time, and this time it didn't recover. But it doesn’t switch on. Please send Phone number for Tech support. This was very frustrating as I had no hard copies of books as an alternative. It eventually stops after a few minutes. Plug the. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. Tap Restart. Create an empty file in the root directory DO_FACTORY_RESTORE. Reboot your device by holding the power button. Follow the instructions below to restart your Kindle Keyboard, Kindle Paperwhite, or Kindle Fire. Note: If the Power dialog box doesn't appear, press and hold the power button for a full 40 seconds to restart your Kindle. Power Button not Powering Device; Battery not Fully Charged; Faulty Charging Unit; Faulty Battery; Faulty Screen Requires Replacement; Unresponsive Touchscreen. =/ It's not a deal breaker for me but figured I'd share here. Getting Started Kindle controls You need to learn only a few simple controls to use the Kindle Paperwhite. I was on holiday reading books on my kindle during down time (of which I had a lot) when my touchscreen ceased to function. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. Ensure that both ends of the USB cable are in working condition. The steps can be applied to Kindle Voyage, Paperwhite and new Kindle. I like it in every other way. Power Button not Powering Device; Battery not Fully Charged; Faulty Charging Unit; Faulty Battery; Faulty Screen Requires Replacement; Unresponsive Touchscreen. User_032028. Press or slide the power button to restart if the device does not start up again on its own. Press and hold, or slide and hold, the Power button for a full 40 seconds. Then, turn your device back on by hitting the power button again. It's working but not well. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. Basic Trouble Shooting When your screen is dirty Dirty screen can also cause your kindle paperhwite to be unresponsive. The screen goes blank. This post contains several conditions about Kindle not charging and how to fix it. Low battery When your battery power is low, it may cause an unresponsive screen problem. Faulty Charging. I show you how to reset Kindle. This static screensaver uses no battery power. Note: If the Power dialog box doesn't appear, press and hold the power button for a full 40 seconds to restart your Kindle. Such a pity there are many problems on using Kindle devices because of this or that reason. Also, try using the same USB cord to power a similar device if applicable. unplug my Kindle, hold down the Power button for 40 seconds to turn my device off, leave it off for at least 20 minutes and then. Is there anyway to "unstuck" a Kindle Touch power button? Mine seems to be either stuck or frozen or something wrong with it, but the device will still charge and connect via USB. battery life easy to use kindle paperwhite new kindle touch screen paperwhite power button old kindle much easier user friendly easy to hold It does not work with. To restart your Kindle Paperwhite (5th Generation), and any Kindle e-reader model 6th generation or newer: Press and hold the Power button for seven seconds until the Power dialog box appears. I just tested this on a Kindle Paperwhite 2 and it worked. The Kindle Paperwhite comes with a USB 2. Read on for the details of the debate. Then hold the power button long enough to shut the kindle down, then turn it back on. In the event your Kindle freezes up, you can do a hard reset by pressing the Power button for 20 seconds. If the charger connects properly with the Paperwhite and other similar devices and still does not provide power, it should be replaced. Press or slide the power button to restart if the device does not start up again on its own. You can charge your Kindle using the included USB cable and a computer, or you can buy and use a wall outlet adapter in order to use your Kindle charger with an. But it doesn’t switch on. Getting Started Kindle controls You need to learn only a few simple controls to use the Kindle Paperwhite. It's working but not well. Simply press the power button for at least 20 seconds. The Kindle charges, and if you plug it in to a computer it shows up, but once it goes into screensaver (or power-saving) mode, you’re stuck. Even if the device is totally frozen, you can usually trigger a restart by holding down the power button for about 20 seconds, or until the screen flashes blank. Repair Amazon Kindle Paperwhite hard reset Restart: Restarts your Kindle. If this does not work, you can always try again. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. I’m guessing the problem is with the power button. 25 GB is available for downloaded content. bin) and trigger the update procedure via 15-second power button press (so the device is fully updated now). Found this page via Google search "kindle won't turn on". User_032028. This static screensaver uses no battery power. You will not lose the books, clippings, or other files stored on the device. I just tested this on a Kindle Paperwhite 2 and it worked. Even after the screen goes blank, continue to hold for 40 seconds, then let go. This post contains several conditions about Kindle not charging and how to fix it. I wanted to create this troubleshooting guide which can help resolve a number of common issues you may face when using your Kindle. It eventually stops after a few minutes. Also, try using the same USB cord to power a similar device if applicable. Familiarizing yourself with these power modes will make it easier to understand what your device is doing and how to get back to what you were reading. I wanted to create this troubleshooting guide which can help resolve a number of common issues you may face when using your Kindle. First press and hold down the power button for 20 seconds or longer. Unfortunately, I didn’t find a way to fix the power button, but I did find a way to not need the power button. Paperwhite will not Power on. Then hold the power button long enough to shut the kindle down, then turn it back on. But all of sudden the power button doesn’t work. I was dreading the section that said "take apart and repair", because my "repairs" are often hit-and-miss. Reboot your device by holding the power button. Then, turn your device back on by hitting the power button again. My Kindle is not working. But the power button placement was a bad move. Amazon Kindle customer service claims that it’s not necessary to power down the Kindle to maximize the battery life. The steps can be applied to Kindle Voyage, Paperwhite and new Kindle. Read on for the details of the debate. User_032028. So 99% of the time your Kindle Paperwhite is working fine but every now and then you come across an issue with it that you can't seem to resolve. View User Profile When reading a book, the Go To button is not working. Press and hold down the power button for 45 seconds (7-15 seconds for a second-generation Kindle Paperwhite). Kindle Keyboard and Earlier. After I realized I had ordered the wrong part I sprayed contact cleaner into the button as best I could and reassembled. One of those problems is Kindle charging which cause people a headache. Also, try using the same USB cord to power a similar device if applicable. Help for Kindle Paperwhite (5th Generation). Found this page via Google search "kindle won't turn on". You will not lose the books, clippings, or other files stored on the device. A factory reset takes several minutes and looks like it is quit and restarting several times before it finishes. Interfering Screen Protector; Internal System Error; Problems with LCD Display; Problems with the Motherboard; Paperwhite will not Charge. The wall power charger that came with some previous Kindles is now available as an optional purchase, and does not ship with the device. Simply press the power button for at least 20 seconds. Safely disconnect the reader from your computer. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. The screen is in sleep mode with ads running so I know it's not broken. Paperwhite will not Power on. Then wait until the Kindle reboots itself. The device is clearly working, it is connected to the WiFi, charges fine, I could even drop the latest update file to it (update_kindle_all_new_paperwhite_5. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. Tap Restart. Edition 6 Chapter 1 Getting Started Your Kindle will automatically go into sleep mode after a few minutes of inactivity and a screensaver displays. If you need to turn off your Kindle completely, such as when traveling on an airplane, press and hold the Power button for seven seconds. Help for Kindle Paperwhite (5th Generation). =/ It's not a deal breaker for me but figured I'd share here. Just my Kindle Paperwhite turning off and on like crazy (in a continuous loop) when I try to switch it off :(. Power Button not Powering Device; Battery not Fully Charged; Faulty Charging Unit; Faulty Battery; Faulty Screen Requires Replacement; Unresponsive Touchscreen. Press and hold down the power button for 45 seconds (7-15 seconds for a second-generation Kindle Paperwhite). User_032028. My Kindle is not working. The screen is in sleep mode with ads running so I know it's not broken. This was very frustrating as I had no hard copies of books as an alternative. Unfortunately, I didn’t find a way to fix the power button, but I did find a way to not need the power button. I have tried to work with my paperwhite Kindle- and used the website- I received a message reply that my Kindle is now a Cloud Reader on any device except my Kindle. Kindle Paperwhite Go To button not responding #1 Apr 11, 2014. The vibrations from walking kept pressing the power button, forcing the device to go to sleep. Amazon Kindle customer service claims that it’s not necessary to power down the Kindle to maximize the battery life. The device is clearly working, it is connected to the WiFi, charges fine, I could even drop the latest update file to it (update_kindle_all_new_paperwhite_5. The hard reset through settings menu is the easiest way to return factory settings, but what to do if Kindle Paperwhite is not loaded as expected, or does not work and menu is not available? In such situation you can reset perform hard reset Kindle Paperwhite with following steps: Run the cold restart: Hold Power button for 30 seconds. The following buttons are not functioning "menu", "home" and the button that allows you to select (go back to) the story I was originally reading. Clean it with a soft tissue or cloth.